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H JOHNSON AND SON (NUNEATON) LTD PRIVACY POLICY

REGISTERED ADDRESS ;51 QUEENS ROAD, NUNEATON, WARWICKSHIRE CV11 5JX

H Johnson and Son wants you to be familiar with how we collect, use and disclose information. This Privacy Policy describes our practices in connection with information that we collect at 51 Queens Road , Nuneaton CV11 5JX and through https://johnsonsjewellers.co.uk from which you are accessing this Privacy Policy (the “Websites”),or through our social media pages located at:

PERSONAL INFORMATION

“Personal Information” is information that identifies you as an individual or relates to an identifiable individual, including:

  • Name
  • Postal address
  • Telephone number
  • Email address
  • Credit and debit card number

We may need to collect and process these types of Personal Information in order to provide the requested services to you, or because we are legally required to do so. If you do not provide the information that we request, we may not be able to provide you with the requested services.

USE OF PERSONAL INFORMATION

We and our service providers may use Personal Information for our legitimate business interests, including the following:

  • To respond to your enquiries, fulfil your requests, complete your transactions, and provide you with related customer service.
  • For our internal record keeping (e.g. Purchase and warranty records)
  • To send administrative information to you, such as changes to our terms, conditions and policies, as well as marketing communications that we believe may be of interest.
  • To personalize your experience on the services by presenting products and offers tailored to you.
  • For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving or modifying our Services, identifying usage trends, determining the effectiveness of our promotional campaigns, and operating and expanding our business activities.
  • We will not sell, distribute or lease your personal information to third partied, unless required by law to do so.
  • If you believe that any information we hold about you is incorrect or incomplete, please write to us at 51 Queens Road, Nuneaton, CV11 5JX or email us info@johnsonsjewellers.co.uk

FRAUD PREVENTION

We reserve the right to pass on any information you provide to us via the website or in store at 51 Queens Road Nuneaton CV11 5JX, to aid parties involved in fraud prevention and detection

OTHER INFORMATION

“Other Information” is any information that does not reveal your specific identity or does not directly relate to an identifiable individual, such as:

  • Browser and Device Information
  • Information collected through cookies, pixel tags and other technologies
  • Demographic information and other information provided by you that does not reveal your specific identity
  • Information that has been aggregated in a manner such that it no longer reveals your specific identity

COLLECTION AND OTHER INFORMATION

We and our service providers may collect Other Information in a variety of ways, including:

  • Through your browser or device: Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version and the name and version of the Services you are using. We use this information to ensure that the Services function properly.
  • Using cookies: Cookies are pieces of information stored directly on the computer that you are using. Cookies allow us to collect information such as browser type, time spent on the Services, pages visited, language preferences, and other anonymous traffic data. We and our service providers use the information for security purposes, to facilitate navigation, to display information more effectively, and to personalize your experience. We also gather statistical information about use of the Services in order to continually improve their design and functionality, understand how they are used and assist us with resolving questions regarding them. Cookies further allow us to select which of our offers are most likely to appeal to you and display them while you are on the Services. We may also use cookies or other technologies in online advertising to track responses to our ads, and to serve ads in our partner networks. We do not respond to do-not-track signals. If you do not want information collected through the use of cookies, most browsers allow you to automatically decline cookies or be given the choice of declining or accepting a particular cookie (or cookies) from a particular website. You may also wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html. If, however, you do not accept cookies, you may experience some inconvenience in your use of the services.
  • Analytics: We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the services and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to www.google.com/policies/privacy//, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
  • IP Address: Your IP address is automatically assigned to your computer by your Internet Service Provider. An IP address may be identified and logged automatically in our server log files whenever a user accesses the Services, along with the time of the visit and the page(s) that were visited. Collecting IP addresses is standard practice and is done automatically by many websites, applications and other services. We use IP addresses for purposes such as calculating usage levels, diagnosing server problems and administering the Services. We may also derive your approximate location from your IP address.
  • Physical Location: We may collect the physical location of your device by, for example, using satellite, cell phone tower or WiFi signals. We may use your device’s physical location to provide you with personalized location-based services and content. In some instances, you may be permitted to allow or deny such uses and/or sharing of your device’s location, but if you do, we may not be able to provide you with the applicable personalized services and content.

THIRD-PARTY SERVICES

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any website or service to which the Services link. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates.

In addition, we are not responsible for the information collection, use, disclosure or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other developer, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any Personal Information you disclose to other organizations through or in connection with our Social Media Pages.

THIRD PARTY ADVERTISING

We may use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use the Services and other websites or online services, based on information relating to your access to and use of the Services and other websites or online services on any of your devices, as well as on information received from third parties. To do so, these companies may place or recognize a unique cookie on your browser (including through the use of pixel tags). They may also use these technologies, along with information they collect about your online use, to recognize you across the devices you use, such as a mobile phone and a laptop. If you would like more information about this practice, and to learn how to opt out of it in desktop and mobile browsers on the particular device on which you are accessing this Privacy Policy, please visit http://optout.aboutads.info/#/ and http://optout.networkadvertising.org/#/.

SECURITY

We seek to use reasonable organizational, technical and administrative measures designed to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contacting Us” section below.

CHOICES AND ACCESS

Your choices regarding our use and disclosure of your Personal Information

We give you choices regarding our use and disclosure of your Personal Information for marketing purposes. You may opt-out from:

  • Receiving mail, electronic or telephone communications from us: If you no longer want to receive communication from us on a going-forward basis, you may opt-out by writing to us 51 Queens Road, Nuneaton, CV11 5JX or emailing us at info@johnsonsjewellers.co.uk or call us on 02476347038
  • If you have previously agreed to us using your personal information, but have since changed your mind, you can write to us 51 Queens Road, Nuneaton, CV11 5JX or email us at info@johnsonsjewellers.co.uk or call us on 02476347038

.

We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out of receiving marketing-related emails from us, we may still send you important administrative messages, from which you cannot opt-out.

Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion. There may also be residual information that will remain within our databases and other records, which will not be removed.

RETENTION PERIOD

We will retain your Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the Services to you; (ii) when we have legal obligation to which we are subject; or (iii) as advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations.

We are required under UK tax law to keep your basic personal data for a minimum of 6 years after which time it will be destroyed. Your information which we will use for marketing purposes will be kept with us , until you notify us that you no longer wish to receive this information.

UPDATES TO THIS PRIVACY POLICY

We may change this Privacy Policy. Any changes will become effective when we post the revised Privacy Policy on the services page. Your use of the services following these changes means that you accept the revised Privacy Policy.

CONTACTING US

If you have any questions about our Privacy Policy, please contact us:


H Johnson and Son ( Nuneaton ) Ltd

51 Queens Road

Nuneaton

Warwickshire

CV11 5JX

Email: info@johnsonsjewellers.co.uk

Phone: 02476347038