Terms & Conditions
The terms and conditions for the use of the Harold Johnson and Son (Nuneaton) Limited website are detailed below. We may vary these terms from time to time and therefore you should check them before making a purchase.
The following terms and conditions will apply to all purchases made via the website or telephone. All contracts shall be governed by and construed in accordance with English Law and any disputes or proceedings shall be subject to the jurisdiction of the English Courts.
We have taken every step to ensure that the information displayed on the website is correct. The images displayed on the website are not necessarily a representation of the actual size. If you wish to know the exact dimensions of a particular item, then please feel free to email or telephone us.
We are unable to guarantee that the colour of an image of a product is an accurate representation as different computers and monitors may alter the colour of a particular image.
All prices shown are in pound sterling (£) and include the VAT rate of 20%, unless clearly stated.
We reserve the right to alter our prices and specifications without notice. We will confirm any details when replying to your emails.
Terms of purchase
When you place an order on the H Johnson and Son (Nuneaton) Limited website we will email you an acknowledgement. Our acceptance of an order does not take place until the order is dispatched, at which point the purchase contract will be made and you will be charged.
Any discounts from the entry of a promotional code will not be applied until the order is accepted but will be detailed on the invoice. We reserve the right to refuse an order.
Non-acceptance of an order may, for example, result from one of the following:
If there are any problems with your order we will contact you. H Johnson and Son (Nuneaton) Limited reserve the right to reject any offer to purchase by you at any time.
Once your order has been received you will be sent an automatic email to confirm the order has been placed. We will then contact you the day before your item is due to be dispatched and will let you know how we will be sending it. Any order placed after 3pm will not be processed until the next working day. Any orders that are placed on Saturday or Sunday will be despatched on the next working day
The customer has 7 days after receipt of goods to cancel their order. The customer will then be required to inform Harold Johnson and Son(Nuneaton) Limited of cancellation by email, fax or letter before returning the goods using the same standard of postage as used for delivery. The goods must be in their original unworn condition with all packaging and documentation included at time of posting.
It is the customers’ responsibility to ensure safe delivery of cancelled orders back to Harold Johnson and Son(Nuneaton) Limited This will be done at the customers own expense. A full refund including original postage costs will be given.
We are unable to receive any returned earrings due to health and safety reasons. In this case, the order must be cancelled before goods have been shipped.
Harold Johnson and Son (Nuneaton) Limited make no warranties as to the accuracy and completeness of any content included on the website. We also do not take responsibility for any contact of third party websites we may link to.
We carry out identification checks on all orders to validate the details supplied within your order. This is to prevent against fraudulent card activity and to promote a secure shopping experience. When carrying out checks, we use publicly available records such as the Electoral Roll and may elect third party services such as Experian to perform checks on our behalf. Should we suspect fraudulent activity we may need to contact you to verify your information. If your order fail identification checks we reserve the right to refuse your order and cancel any pending payments.
The diamond classifications expressed on products are estimated to the best of our ability and therefore not certificated unless otherwise stated.
The diamonds used to create our jewellery are ethically sourced within the Kimberley process: they originate from legitimate sources not involved in funding conflict and in strict compliance with United Nations resolutions.
10% Off Selected Brands
This campaign is valid from 12/10/2023 to 31/12/2023.
To redeem the 10% discount, customers must enter the code 10OFF at checkout.
The discount is only valid on selected brands only.
A list of the selected brands is available below.
· Ti Sento
· Hot Diamond
· Raymond Weil
The discount cannot be used in conjunction with any other offer or promotion.
The discount is valid on full-priced items only.
The discount is not valid on gift cards or delivery charges.
We reserve the right to withdraw this offer at any time.
Additional terms and conditions:
The discount is only valid for customers who are residents of the United Kingdom.
The discount is only valid for purchases made online.
The discount cannot be redeemed on purchases made in-store.
The discount can only be used online.
We reserve the right to cancel any orders that appear to be fraudulent or that violate any of these terms and conditions.
Online Gift with Purchase Promotion
This promotion is valid from 22/11/2023 to 31/12/2023 or while stocks last.
This promotion excludes, Rolex watches, pre-owned watches, and sale items.
To qualify for a free gift, you must make a purchase that meets the following criteria:
Purchase a watch between £1000 and £1999: Receive a Wolf Watch Roll as a gift.
Purchase a watch for £2000 or more: Receive a Wolf Watch Winder as a gift.
Purchase a jewellery item over £1000: Receive a Wolf Jewellery Roll as a gift.
The free gift will be automatically added to your cart upon checkout. You do not need to enter any codes.
Gifts are subject to availability and may change without notice. We reserve the right to stop the promotion at any time.
If you return an item that made you eligible for a free gift, you must also return the gift. Gifts are not refundable or exchangeable for cash or other products.
Johnsons Jewellers reserves the right to modify or discontinue this promotion at any time without notice. This promotion is governed by the laws of the United Kingdom.
Johnsons registered in England and Wales no. 1453018
H Johnson & Son Ltd. 50/51 Queens Road Nuneaton Warwickshire CV11 5JX