02476 347 038
Close
  • Menu
Toggle Nav
Johnsons Jewellers is closed and we are not be able to guarantee delivery. Should you still wish to purchase, please contact [email protected] for more information.
My Cart
Image
Image

Image

ASSESSMENT OF THE WATCH

Your watch is carefully examined by a watchmaker, who draws up an estimate of the work to be done. Once the estimate is approved, the servicing begins.

PREPARATION FOR SERVICING

The movement, still fitted with its dial and hands, is removed from the case – from which the bracelet has already been detached. The movement, case and bracelet will follow separate paths during servicing before being reassembled at the end of the process.

Image
Image

DISMANTLING OF THE MOVEMENT

The movement is entirely dismantled and all the parts are carefully examined. Those that no longer meet Rolex requirements are systematically replaced.

CLEANING THE MOVEMENT

Each component is cleaned in an ultrasonic bath to remove all traces of impurities

Image
Image

REFINISHING OF THE CASE AND BRACELET

The case is completely disassembled and the middle case, bezel, caseback and bracelet are re-polished or satin-finished according to their original finish. These delicate operations require great care and dexterity.

Image

ASSEMBLY OF THE CASE

After being cleaned and refinished, the case parts are reassembled and the seals replaced. The case is tested for waterproofness.

CASING OF THE MOVEMENT

The movement – to which the dial and hands have been refitted – is put back into the case once the watchmaker has performed rigorous technical and aesthetic checks of all these elements.

Image
Image

PRECISION TEST

After casing the movement, the watchmaker measures its chronometric precision once again and makes any final adjustments necessary for it to meet Rolex requirements. The case back is then screwed down, and your watch undergoes another Rolex-specific test lasting at least 24 hours to verify the performance of the movement over time.

FINAL CONTROL

Your timepiece is now ready for a final control in which the watchmaker ensures the watch is functioning perfectly and that its aesthetic appearance is impeccable.

Image
Image

RETURNING THE WATCH

At the end of the service procedure, your watch is returned to you in a protective pouch and accompanied by an international two-year service guarantee covering replacement parts and labour.

FIRST-CLASS SERVICE

Rolex is committed to offering you first-class after-sales service. Thanks to the exacting standards and expertise of our watchmakers, your Rolex watch can continue to perform its functions over time with outstanding reliability and exceptional beauty.

Image
Image